What is your position at FlightStats?
What made you interested in what you do?
I would say I have always been investigative and that is what a business analyst does: investigate and get to the bottom of business questions. Originally, I didn’t set out to be a business analyst but I feel like it’s a good fit. People ask me questions, I do the research, crunch the numbers, and find the answers.
How long have you been working at FlightStats?
A little over 4 years, since December of 2012.
How has FlightStats evolved since you started?
When I was hired I think there were 40 people at the company. We’ve grown quite a bit since then. Back then we had the website and we had just launched the iPhone app. We didn’t have much of the infrastructure we have now, especially in terms of information being passed between sales, accounting, and marketing. Since then, we’ve grown significantly in revenue and our processes have become more sophisticated. The amount of insight we now have into our business is incredible compared to how it was four years ago. We’ve come a long way.
What do you like about working at FlightStats?
The first and most important thing I’ve always liked about FlightStats is the people. Here at FlightStats, these people are my friends and my family. It feels like a place where I can be myself and not be forced to mold to a rigid work environment. It has also been great to be in that sweet spot between being a tiny startup and being a huge company. You get to have that experience the freedom and challenges of building things from scratch–but you don’t have to worry about whether your company can make payroll. It’s also great to be part of a team that cares about our customers and provides good, helpful information.
What’s the best part of working in business analyst at FlightStats?
If you could have so many mature processes and so much useful information then there isn’t much of a challenge, and the role becomes dull. But if you have too little available data it becomes so difficult to even approach investigating some questions. At FlightStats, we have enough interesting data to play with, but there are still many important, interesting business questions that we don’t have a full picture on, so it’s just the right amount of a challenge.
What are your hopes for our company?
For the company, I hope FlightStats is able to carry forward the family culture we’ve built here. I also hope we’re able to continue to challenge ourselves, create interesting work, and grow revenue massively.
What do you do in your free time?
My hobbies…I like bicycling to work. I play music (upright bass and guitar) and I’m a singer-songwriter. I also dance social argentine tango.
Any other fun facts you want to share?
I once worked for the Gemological Institute Of America (GIA) as a diamond grader, which meant peering into a microscope at diamonds all day to chart their characteristics.