CPT Airport User Comments

(CPT) Cape Town International Airport User Ratings

Total Reviews:   23
User Rating

4 of 5
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User Comments

User Date Comments Rating
CraigS1214 10-18-2014 8:24 AM This airport management direction has changed totally , thinking its the best in south Africa does not mean it is the best and has a long way to go. Starting with the attitudes of workers , zero friendliness , customer services is non existent. Service in restaurants is as bad as in the city itself. Views and nature is not what makes the full regional experience . Remember tourists are doing you a favour in visiting not the other way around.
MJGuru2 03-13-2014 10:26 PM Best airport in South Africa! Love it! Friendly in every aspect particularly the people who work there - everyone is a pleasure even Immigration and Customs people are smiling!! THANK YOU ALL!!!!!!!
Jeandacruz 11-6-2013 10:35 AM They have outdone themselves in the last 3 or 4 years and are now consistently rated by Skytrax, the best in the World for an airport handling less than 10 mil pax a year, well done, and keep it up, all staff should be very proud of these achievements, what a pleasure , " a breeze " ( as all my international friends that use the airport at least three times a year, always proclaim.
lewrisd8fsd8s898s 12-21-2012 2:00 PM I recently flew out of Cape Town and was only made aware I couldn't reclaim tax back on the items I'd bought during my time in South Africa, till after I'd gone through passport control. There were no signs to say this had to be done BEFORE going through passport control, and what made things worse is that at Johannesburg you do this AFTER going through passport control. i.e. a completely different system!!!
saths 06-18-2012 8:08 PM Give me direct access to international airports of the world with a special play areas for parents with little kids and I will rate Cape Town International Airport 5/5.
grjplanes 10-24-2011 2:41 PM Much improved, modern and efficient.
Margaritondo 08-22-2010 12:23 PM A very friendly airport, primarily because of the excellent attitude of the men and women who work there. We took the last international flight of the day and all the shops were open just for us (a striking difference from the spoiled airports in Europe)
daniel@labourlawyer.tv 05-13-2010 7:10 AM Used to be awful now easy to negotiate very clean modern great airport to depart from and arrive at
leol 03-29-2010 4:43 AM Huge improvement on what we had before - parking is a rip-off though
CaptainSpock 12-16-2009 7:29 PM Well done on the upgrades! The airport is a pleasure now! Can't wait to see it when it will be finished!
dborsje 07-5-2009 5:15 PM Indeed, hardly an international airport. Slow immigration handling. Lazy and incompetent staff.
jpreid 11-4-2007 5:37 PM CIA is the Best Airport in Africa by far , short Passport Control , Excellent Quick Baggage Handeling , Friendly Service , Very Nice.
HESM 12-12-2006 1:42 PM I would not call this an International Airport at all