VNO Airport User Comments

(VNO) Vilnius Airport User Ratings

Total Reviews:   3
User Rating

2.7 of 5
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User Comments

User Date Comments Rating
TomMiddleton 06-2-2011 06:56 Recently it draw to my attention how Vilnius Airport (VNO) staff mistreats the passengers. Firstly at the baggage check-in desk member of staff insisted to pay extra for cabin luggage instead of repacking. Also it seemed that VNO staff lack of basic English as my colleague from Latvia even after passport check was continuously approached in strict Lithuanian. After quick relocation I finally passed this rather aggressive member of staff with no difficulties to place my check-in case into measuring basket. Next challenge followed during verification of boarding pass before boarding on aircraft. Exactly same members of staff were continuously asking passengers to double check the weight and size of cabin luggage and failed to speak any English. I do respect the rules of Airlines ad Airport but this incompetence and lack of basic respect is unacceptable. Good news is that I will never going to use Vilnius Airport again as there is choice of Kaunas and Riga Airports.
doesntlincs7921 10-11-2010 14:38 Small airport which looks like a train station. Not at all modern but comfortable inside. A few shops but nothing worth looking at.
Marius5 07-19-2007 02:03 Its an ok airport, but surely needs improvement and expansion.
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