What is your position at FlightStats?
Chief Product Officer
What made you interested in what you do?
I stumbled into it. I initially got into product development because someone believed in my ability to write and interpret. My first job with technology products required me to write functional specification documents. I had to sit between a customer and the development team in order to translate what the customer needed into documentation for the developers. I didn’t consider myself technical at all, but I had the ability to write from a customer’s perspective and communicate what they wanted.
How long have you been working at FlightStats?
I’ve been here for two years. I actually worked here a long time ago when we were Sight & Sound Software. I came back because I love the team and the sense of camaraderie. This was one of those companies that always stuck with me.
How has FlightStats evolved since you started?
I think throughout this company’s journey we’ve managed to stay consistent in the way we value our relationships. We view our customers as our partners. And we focus on opportunities we can create and improvements we can make to strengthen those partnerships.
What do you like about working at FlightStats?
The people here have always attracted me to this company. They are who they are. They are good, trusting people. They don’t tell you how to work or when to work. They strive to provide the environment you need in order to do your best and they make sure you have the best resources available. This type of work environment fosters a lot of creativity, which is perfect for me because I dream up a lot of ideas.
What is the best part of developing products for customers in the aviation industry?
I love having ideas and seeing those crazy ideas become reality. It’s like having a child. After you have them, you get to watch them grow and evolve beyond what you initially thought was possible. It is truly an amazing experience.
What are your hopes for our industry?
I think we are at a very interesting point in time. Similar to the way the web created a shift in the industry in the mid-90s, I see mobile doing the same thing because we are constantly connected. My hope is that companies within the travel industry will take advantage of this new opportunity and work together to create efficiencies that will improve the traveler experience overall. And I’m thrilled to see this concept actually starting to gain interest across our customers and partners already.
What do you do in your free time?
I love gardening. I enjoy getting dirt under my fingernails and mud on my face when I’m planting something. I like creating things out of nothing, which I guess is also what I do in my career. I want to see things grow, whether it’s a product or a tomato.
Any other fun facts you want to share?
I set a record for going under a 10-inch limbo stick on roller skates when I was eight years old.