For the past decade, FlightStats has recognized airlines for their outstanding on-time performance with the On-time Performance Service (OPS) Awards. Now, FlightGlobal incorporating FlightStats, is building on this foundation to offer the same acknowledgment with even better data quality and completeness.
Interactive Analysis Report
Take a look at our dynamic tool to understand how the OPS Awards were determined. With our interactive analytics report, you can customize your view to see how airlines performed in 2018. In the tool, you will be able to compare airlines by geographic region, global carriers, major carriers, and other performance metrics.
Previous OPS Award WinnersSelect a Year
About the 2018 On-time Performance Service Awards Program
The OPS awards categories are grouped into three areas: International (Mainline and Network), Major (by region for Mainline and Network), and Low-Cost Carriers.
An airline must meet specific requirements before being considered within an awards category. These conditions include the total annual scheduled passenger flights, the geographical nature of their route network and the degree to which we can acquire flight status data. Our methodology is a fair, objective, and reasonable approach that allows us to optimally account for an airline’s size, breadth of network and route characteristics.
We have steadily increased our standards year over year as the breadth of our data coverage has improved. In 2018, the flight status coverage requirement was set at 90% across all categories, meaning we had scheduled and actual gate arrival times on at least 90% of the scheduled flights.
As the leading provider and trusted arbiter of the broadest and most complete airline status data, we expect to continue to evolve the program and increase standards and criteria in the future. To learn more about our selection processes, please download our detailed whitepaper from the FlightGlobal helpdesk.
Winners and finalists are listed below.
*A previous version of this page incorrectly showed Flybe as a finalist in the low-cost carrier category. The page has been updated to accurately reflect WestJet as a finalist in this category.