As a leader in flight data services FlightStats is in a unique position to be able to provide an in-depth view into how airlines are performing globally. For the past seven years we have been recognizing airlines with our On-time Performance Services (OPS) Awards acknowledging the “Best of the Best”. The FlightStats On-time Performance Service (OPS) Awards recognizes airlines and airports around the world that deliver the highest percentage of flights to their arrival gates within 15 minutes of the scheduled arrival time. Each year FlightStats makes changes to the awards program to recognize operational excellence in air travel around the globe. This year the awards are focusing on airlines exclusively and we are highlighting more regions, networks, and alliances across the world. To determine the finalists and winners, FlightStats examines flight status and arrival data aggregated from global sources including civil aviation authorities, airlines, airports, and major airline reservation systems.
Interactive Analysis Report
Take a view into our dynamic interactive analysis report to understand how the airline performance awards were determined. With our analytics report you can customize your view to how airlines performed in 2015. In the report you will be able to compare airlines by geographic region, global carriers, major carriers, alliances, and other performance metrics.
2015 On-time Performance Service Awards Winners
For an airline to be considered within an awards category certain requirements must be met. These requirements include the total annual scheduled passenger flights, the geographical nature of their route network and the degree to which FlightStats is able to acquire flight status data. For all of the categories, the flight status coverage requirement is 90% of the airlines scheduled flights, unless otherwise noted. Winners and finalists within each category are listed below.
Major International Airlines
For the Major International Airlines category FlightStats analyzed the on-time arrival performance of the largest airlines in the world based on Available Seat Miles. In addition, each airline was required to have more than 1,000 scheduled flights to 3 or more geographical regions. A tracking coverage threshold of 85% was used to limit the analysis to carriers where FlightStats had comprehensive historical data in 2015. In all, 36 airlines representing approximately 13.6 million flights met the criteria and were included in the analysis. The top 10 performers are listed in the table below, ranked by on-time arrival performance.
Alliances provide a network of connectivity and convenience for international passengers and international packages. Alliances also provide convenient marketing branding to facilitate travelers making inter-airline codeshare connections within countries. This award evaluates the cumulative on-time performance of all the airlines that operate within each of the three airline alliances.
North America Major Airlines
The North America Major Airlines category is comprised of the 12 major carriers in North America operating 8.9 million flights in 2015. This includes all flights within an airline’s network, mainline and regional. A tracking threshold of 90% was a requirement. The following table is a list of the top 10 airlines in North America, ranked by on-time arrival performance.
Europe Major Airlines
The Europe Major Airlines category is comprised of the top 15 major carriers in Europe operating nearly 3.3 million flights in 2015. A tracking threshold of 90% was a requirement. The table below includes the top 10 airlines in this category, ranked by on-time arrival performance.
Asia-Pacific Major Airlines
A total of 31 airlines operating just nearly 5.8 million flights in 2015 were analyzed for the Asia-Pacific Major Airlines category. A tracking coverage of 90% was required for an airline to be considered for an award in this category. FlightStats continues to improve its data coverage and accuracy in Asia, especially in China, Hong Kong and Taiwan, where our coverage exceeded 90% in 2015. Improving Asian coverage remains a priority for FlightStats, and we will continue to work with key partners to provide visibility into this important region.
Middle East & Africa Major Airlines
This category includes major airlines from the Middle East and Africa regions and includes 10 carriers that operated just over 1.5 million flights in 2015. Since data tracking coverage in these regions is a bit more challenging than elsewhere in the world, the threshold was lowered to just under 70%. The table below lists the top 10 airlines ranked by on-time arrival performance. *Flight status coverage threshold set at 70%.
Latin America Major Airlines
FlightStats data tracking coverage in Latin America is more limited than in most other geographies resulting in a shorter list of major carriers. In addition, the tracking threshold was set to 80%. The top 6 airlines meeting the criteria operated just under 1.2 million flights in 2015. The results are listed in the table below sorted by on-time arrival performance. *Flight status coverage threshold set at 80%
FlightStats tracks the on-time performance of many of the world’s largest low cost carriers and, therefore, has included an LCC category this year. A tracking threshold of 80% was used for this category. A total of 29 airlines were included in the analysis representing just under 4.3 million flights. Note that one of the world’s largest LCCs, Ryanair, is not included due to insufficient data tracking coverage. This is unfortunate since, based on the available data, it appeared to do very well and we hope to include them in the future.